We purchased Bosch Kitchen appliances and a Whirlpool Laundry pair. The appliances are very good. The price on the Bosch was very good and Pierre our salesman was helpful. My complaint is that the Whirlpool set came with a $100 promo gift card as an incentive. We thought great we'll have a little bonus cash to spend right around the holidays as we asked when we would get it and were told with delivery. So the delivery came and I asked about the card - the answer was it's back ordered. So I called and left a message right after delivery on a Sat - no answer or return call. Called a few weeks later spoke to a live person who gave me a name to contact. Left her a message - never called back. I've called again and to see if they care about providing what they promise.